The Legal Bit
This page details matters relating to COPYRIGHT, ABOUT US, TERMS & CONDITIONS and our PRIVACY POLICY
Please read all of these carefully. We would recommend that you print this page and keep in a safe place for your records. Click Here to Print This Page
© 2007 D R Alexander/B A Alexander/Photozzurra
All images on this site are protected by Copyright. None of the photographs, images, company logos or devices may be used without written permission including copying, duplicating, reproducing, storing, publishing, or transmitting by any means whatsoever.
ABOUT US
This website is owned and operated by D R Alexander, Lunazzurra, Unit 10, The Pavilion Shopping Centre, Vaughan Road, Torquay, Devon, TQ2 5EQ England, UK.
Photozzurra is a trading name of Lunazzurra.
Lunazzurra is registered for VAT in Great Britain. VAT No.GB 917 2539 16
If you need to contact us, please e-mail us at photos@lunazzurra.co.uk or write to us at the above address.
TERMS & CONDITIONS
Making a contract with us
When you place an order with us, you are making an offer to buy goods.
Once we have checked the price and availability of the goods, we will e-mail you to confirm that we have received and accepted your order, and that a contract has been made between us.
The PayPal payment method we use requires you to pay for the goods and services at the same time as placing the order – otherwise no order can be fulfilled.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
If, for any reason, the goods are not available, we will contact you and offer you to choose an alternative item. If this is not acceptable, we will re-imburse you to the value of that item.
How to place an order
First choose your image/item from the Galleries section and select the required size and pricing option from the drop down menu. To order this item select the button ‘Add to cart’.
To choose more items, continue to view Galleries as desired, adding to cart as necessary.
Once you have made your final selection(s), please select ‘View cart’ which will then take you to the integrated and secure PayPal website. To complete your order, please select ‘Proceed to checkout’ and follow all further instructions. Failure to strictly follow these instructions may result in the loss of your order.
Photozzurra uses an integrated PayPal system that makes it easy and secure for both parties. Please note that Photozzurra has no direct control over the content and/or form of the Paypal integrated website and this content may change if Paypal choose to do so.
Delivery
Postage & packing costs are included within the price for each item quoted.
All deliveries will be made by 1st Class Royal Mail Standard postage service within the UK unless otherwise stated or advised.
Rates to other destinations will be advised on request by e-mail.
We will endeavour to despatch your order within 7 to 10 working days from receipt of your order instruction. We will e-mail you if we encounter any problems in meeting this target.
If the goods are lost or damaged in transit, please let us know promptly.
Cancellation and Returns
You can cancel your contract at any time up to 7 working days after the date of delivery, To do this, please e-mail us or write to us.
You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel you must return the goods at your own expense. You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights – for example if goods are faulty or misdescribed.
Faulty Goods
If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.
Application of laws
The governance of English Law applies to these Terms and Conditions and forms part of these Terms and Conditions in accepting an order or contract between us.
Changes to these terms
These terms were last updated on 29th August 2008.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
PRIVACY POLICY
If you do nothing other than read pages or download information while using this web site, we will not capture, record or store personal information about your visit.
If you place an order or make an enquiry we will keep your information on record solely for administration purposes and as a means to improving our site and services.
We may occasionally contact you by e-mail with news and marketing issues that may be of interest or benefit to you. If you wish to unsubscribe from this option please let us know and we will immediately remove your e-mail address from our mailing lists.
IMPORTANT: We will not, and never intend to knowingly, rent, sell or pass on any of your details to any third party unless obliged to do so by law. We value and respect your right to confidentiality within these bounds.
All collected data is in accordance with the Data Protection Act (see www.informationcommissioner.gov.uk). Under this Act you are entitled to access information that we keep and you have the right to demand that this information is amended and/or deleted should it not comply with the Act’s principles. Please e-mail or write to us if you need to contact us in this respect
Use of cookies
This web site may use cookies in order to provide a better experience. A cookie is a piece of information sent via your Internet browser and stored on your local hard drive. Some of them are deleted when you shut down your browser; others are stored for longer. Cookies do no harm in themselves; they merely enable a visitor’s web browser to remember which pages on this website have already been visited. You can choose to accept or reject them by changing the settings on your browser.
Policy Changes
The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Home Page of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.
This Privacy Policy was last reviewed on 29th August 2008.